Moving home can be a very stressful time so DIO want to make your move as easy as possible. 

Pre-move-out appointments

We encourage you to book your Pre-Move-out (PMO) appointment at least one calendar month before your potential Move-out date.  This will allow sufficient time to prepare your home to the Move-out standard. It will also help to ensure that the Housing Officer can identify any potential works that need to take place in your home before a new family move in.

You can book your PMO appointment via the e-1132 system.

Moving out

Your Move-out will be attended by a Pinnacle Housing Officer who will inspect your home to determine if it meets the agreed Move-out standard. 

If the standard is not satisfactory and there are deficiencies or damages that are not considered to be fair wear and tear, or you have failed to clean the property properly, a charge will be raised by the Housing Officer. 

An appropriate Joint Personnel Administration (JPA) action will be taken by the Pinnacle Home Services team to cease accommodation charges on that property from the date of your move out. 

Removal services

Agility Logistics Limited (Agility) is the MOD approved service provider for removals and is part of the Global Removal Management Services (GRMS). 

Visit the Pinnacle website for more details on moving out.