Am I entitled to SFA?

To be eligible to apply for SFA you must:

• Be aged 18 and over
• Be a member of serving personnel
• Be married, in a civil partnership, or have permanent custody of children
• Have at least six months left in service

Subject to availability, you may also be eligible to live in surplus SFA  if you are a single Serving person or in an established long-term relationship.

For more information on the process of applying for SFA and what you may be entitled to, visit the Pinnacle webpage.

SFA is at the Service personnel’s duty station or within a set radius; although you may be eligible to apply for surplus SFA at other locations.

The type of home you are entitled to as an Officer is usually dependent on your rank  and for other ranks it is based on family size. When you apply for SFA, Pinnacles Home Services Team will allocate you a home using the preferences you have expressed,your entitlement or eligibility, competing requirements, and service agreements.

Full details on entitlement and eligibility for UK SFA are available in:

•           JSP 464: tri-service accommodation regulations (TSARs) Part 1

Full details on entitlement and eligibility for overseas SFA and SSFA are available in:

•           JSP 464: tri-service accommodation regulations (TSARs) Part 2e using the preferences you have expressed and based on your entitlement or eligibility, competing requirements, and service agreements.

How do I apply for SFA?

As soon as you receive your new assignment order, if you are entitled to SFA, you will be able to apply for your new home at your next duty station using the e-1132 form. You can do this by logging onto the Defence Intranet and clicking this link.

What is the e-1132 form?

The e-1132 form system allows you to:

• Track the progress of your application
• View available homes that match your entitlement
• Register your top three preferences
• Book your Move-in (once an offer for a home has been made and accepted,)
• Where appropriate book your Move-out appointment
• Electronically sign your licence to occupy.

If you do not have access to the Defence Intranet, a paper version of the 1132 form is available in JSP 464: tri-service accommodation regulations (TSARs) Part 2, Chapter 4. Exceptions to using the online system are normally for personnel who are on operations and do not have access to the Defence Intranet.

Substitute accommodation

If there is no SFA available at your duty station, you will be given the option to accept a Non-availability certification (NAC) to be eligible for substitute service family accommodation (SSFA). Once in possession of a NAC, you will be able to advance your e-1132 or E1154 application to the DIO Substitute Accommodation team.

Access the E1154 form, when logged on to the Defence Intranet

For E1154 applications, when all parts have been completed please email your form to DIORDAccn-SubAccn@mod.gov.uk.

Your application will then be sent to the substitute accommodation contractor, Mears Group.

Mears Group provide all substitute accommodation for both SSFA and single service substitute accommodation (SSSA). Mears provide in occupation management for the whole of the substitute accommodation portfolio including repairs and maintenance.

From 1 April 2022, substitute accommodation will be delivered under a new contract, the Rented Living Accommodation Project (RLAP). Under RLAP, Mears Group will continue to provide all substitute accommodation for both SSFA and SSSA, including the occupation management of the substitute accommodation portfolio, repairs and maintenance.